Shipping policy
At Our Store, we ensure secure and reliable worldwide shipping so you can receive your orders on time, no matter where you are! 🌍
Processing Time
- All orders are processed within 3-5 business days.
- Orders are not processed or shipped on weekends or holidays.
Shipping Time
- We offer worldwide shipping with an estimated delivery time of 10 to 15 business days.
- Actual delivery times may vary due to customs, destination, or carrier delays
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Standard Shipping: 10–15 business days
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Free Shipping: 15–20 business days
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Express Shipping (International): 7–15 business days
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Priority Express Shipping (International): 2–11 business days
Shipping Rates
- Shipping rates are calculated at checkout based on the destination and package size/weight.
Order Tracking
- Once your order ships, you’ll receive a confirmation email with tracking information.
- Use this to track your package through our shipping partner's website.
Shipping Destinations
- We ship worldwide to most countries. If your country is not listed at checkout, please contact us.
Delays & Customs
- While we aim for timely delivery, delays may occur due to weather, customs, or carrier issues.
- Our store is not responsible for customs fees, duties, or import taxes applied to your order. These charges are paid by the customer.
Incorrect Shipping Information
- Providing incorrect or incomplete shipping details may delay delivery.
- Please double-check your address before placing an order.
Lost or Damaged Packages
- If your package is lost or arrives damaged, contact us immediately at support@stssy.com
- We’ll work with the carrier to resolve the issue as quickly as possible.
Contact Us
For any shipping-related inquiries, reach out to us:
📧 Email: support@stssy.com
Thank you for shopping with US!